Terms and Conditions

Welcome to Seenglow (www.seenglow.com). By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

1. General Information

Seenglow is an online cosmetics store offering branded beauty and skincare products. By using our website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or guardian.

We reserve the right to update, modify, or change these Terms at any time without prior notice.

2. Product Information & Accuracy

We strive to ensure that all product descriptions, images, and prices are accurate. However:

• Errors may occur (e.g., pricing or description mistakes)
• Product packaging may vary from images shown
• Availability of products is subject to change without notice

We reserve the right to correct any errors and cancel orders if necessary.

3. Orders & Acceptance

• Placing an order on our website constitutes an offer to purchase
• We reserve the right to accept or reject any order at our discretion
• You will receive a confirmation email once your order is placed
• Orders may be canceled if fraud or unauthorized activity is suspected

4. Pricing & Payments

• All prices are listed in PKR (Pakistani Rupees) unless stated otherwise
• We accept secure payment methods via trusted third-party payment providers
• Seenglow does not store your payment information

We reserve the right to change prices at any time without prior notice.

5. Shipping & Delivery

• Delivery timelines may vary depending on location and availability
• Delays may occur due to unforeseen circumstances
• Customers are responsible for providing accurate shipping details

For full details, please refer to our Shipping Policy.

6. Returns & Refunds

We aim to ensure customer satisfaction. Returns and refunds are subject to our Return & Refund Policy, including:

• Items must be unused and in original packaging
• Certain products may not be eligible for return due to hygiene reasons

Please review our Return Policy page for complete details.

7. Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of Seenglow and is protected by applicable copyright and trademark laws.

You may not reproduce, distribute, or use any content without prior written permission.

8. User Conduct

By using our website, you agree not to:

• Use the site for unlawful purposes
• Attempt to gain unauthorized access to our systems
• Interfere with website functionality or security

9. Limitation of Liability

Seenglow shall not be liable for:

• Any indirect, incidental, or consequential damages
• Losses resulting from misuse of products
• Delays or failures caused by external factors beyond our control

All products should be used as directed. We recommend reviewing ingredients for allergies or sensitivities.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your information.

11. Governing Law

These Terms & Conditions are governed by the laws of Pakistan. Any disputes shall be subject to the jurisdiction of the courts of Islamabad.

12. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

Website: www.seenglow.com
Email: support@seenglow.com
Phone: +92 340 7806408
Address: House 388, Street 104, Model Town Humak, Islamabad
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM